Notice to customers regarding Spring Festival Holliday Arrangements in 2025

Notice to customers regarding Spring Festival Holliday Arrangements in 2025

Dear Customers,

Greetings!

As the Spring Festival draws near, we extend our warmest festive wishes to you with joy in our hearts! To enable all our staff to spend this traditional holiday with their families, our company will arrange for a holiday break during the specified period. Below are the specific arrangements for the 2025 Spring Festival holiday and related customer service matters:

I. Holiday Schedule

1. Wuxi Shin Tong Yunn Machinery Technology Co., Ltd will be closed from Jan 27, 2025 (the 28th day of the 12th lunar month) to Feb 4, 2025 (the 7th day of the 1st lunar month), totaling 8 days.

2. Normal operations will resume from February 5, 2025.

II. Customer Service Arrangements

1. During the holiday, our customer service hotline will remain accessible, but response times may be affected. For urgent needs or inquiries(yarn dyeing machine, fabric dyeing machine, yarn winding machine and so on), please call our service hotline at:+86 15995213358.

2. To ensure the continuity of your business, we recommend arranging related matters in advance before the holiday to avoid any disruptions to your business processes due to the holiday.

3. For ongoing cooperation projects or orders, our business team will communicate fully with you before the holiday to ensure that work arrangements during the holiday are properly handled.

III.Festival Wishes

On this occasion of the Spring Festival, we sincerely wish you and your family good health, career success, family happiness, and all the best! Thank you for your continued trust and support in our company. We will continue to uphold the principle of "Customer First, Service First" and provide you with even better products and services.

For any questions or needs, please feel free to contact us. Thank you once again for your attention and support!

WUXI SHIN TONG YUNN MACHINERY TECHNOLOGY CO., LTD

2024.12.12