Frequently Asked Questions (FAQ): WUXI SHIN TONG YUNN MACHINERY - Professional Dyeing Equipment & Finishing Machinery Manufacturer
Q1: What types of dyeing and finishing equipment do you primarily manufacture?
We specialize in manufacturing full range of dyeing and finishing machine:
Dyeing Machine: Hank Dyeing Machine, Package Dyeing Machine, Fabric Dyeing Machine (suitable for nature fiber/synthetic fiber/blends and etc.)
Finishing Equipment: Hank Yarn Dryer, Package Yarn Dryer
Finishing Equipment: Winder and Dehydrator (co-produced with industry-leading partners)
Lab Testing Equipment: Co-developed with expert manufacturers for precise quality control
Q2: How do you ensure equipment quality and durability?
With 20 years of manufacturing expertise:
Stainless steel panel of machines are sourced from "DMSSC", one of Fortune China 500 supplier: https://www.dmssc.cn/
Each machine undergoes 72-hour testing before delivery and shipment.
Q3: Do you support customized equipment solutions?
Yes! We offer:
Flexible Customization: Designs tailored to factory dimensions and production needs
Global Adaptability: Voltage (220V-480V), multilingual interfaces and compliance with regional environmental standards
Technical Collaboration: Engineers work closely with clients to ensure feasibility
Q4: How does your export process work? Do you have experience?
With 11 years of independent export experience, we simplify the process:
One-Stop Export Services: EXW/FOB/CIF terms available
Document Assistance: Help with CO/FORM E and other customs clearance documents
Exported to 25 plus Countries: Including India, Vietnam, Bangladesh, Brazil, Peru, Mexico, etc.
Q5: What does after-sales service include?
Global customer support system:
Fast Response: Remote/on-site technical support within 48 hours
Spare Parts: 1,000+ spare parts in warehouse, direct shipping worldwide
(*Small parts/documents via DHL/FedEx; heavy parts via LCL sea freight)
Training: Installation guides and operational/maintenance video tutorials
Q6: Are your machines eco-friendly and energy-efficient?
We prioritize green manufacturing:
Smart Temperature Control: Reduces energy consumption by 15%-20%
Optional Modules: Wastewater recycling and heat recovery systems
Q7: What is the MOQ and delivery date?
Flexible MOQ: Standard models start at 1 unit; customized orders require evaluation
Efficient Delivery: